Find quick answers to your questions below...

Order Status • How do I know you received my order? • How long does it take to process orders? • How can I cancel my order? • Has my order shipped? • How do I change quantities? • My order never arrived. • My order arrived damaged/defective or missing parts. • I received the wrong product. • How do I return my product? Ordering with Print Services • Can I order custom size prints? • Do I need to add a bleed? • Do you have any limits on color/text/logos for the artwork? • Do you have standard background colors that I can select from? • Do you offer Graphic Design Service? • For Fabric Prints: How do I get the smoothest gradient? • Graphics Rush Service • How do I upload artwork? • How long does it take to process orders with printing services? • How To Order With Custom Print • What is PMS color matching? • What size does my graphic need to be for a specific stand? • How much of the artwork is viewable? • What are the artwork guidelines? • How do I know you received my artwork? • Can I rush my order? • Do I receive artwork proof? • What type of material are you printing on? • Can I use your material outdoors?

Shipping • Can I track my shipment? • Can my order be blind shipped? • Do you offer freight shipment? • Do you ship on the weekends? • Do you ship to P.O. Boxes? • How do I calculate shipping? • How long will it take to receive my order? • Where do you ship from? • What are my shipping options? • Do you accept will-call/pickup? • Do you ship to my location/international shipping? My Account • Do you have a discount for Resellers? • Do you have any alternatives for artwork upload? • My company is tax exempt. • I forgot my password. • How do I edit my account information? • Are There Sales Tax? Support • How do I contact you? • What is your return, refund, repair policy? • Do you have a catalog? Terms and Conditions • Signworld America Policies